Return Policy
If something does go wrong, contact the Brewquets team and will resolve your issue with our 100% Satisfaction Guarantee.
If something does go wrong, contact the Brewquets team and will resolve your issue with our 100% Satisfaction Guarantee. - We work super fast to get all our orders out on time. As such we are unable to refund for change of mind.
- In very rare circumstances, even if we have received payment and sent you a tax invoice, we may need to cancel your order. We’ll let you know via the contact details you’ve provided and organise a refund as soon as possible.
- We can’t offer a refund if we’re not provided with the correct and complete address. It's the sender's responsibility to make sure they provide us with detailed and accurate delivery instructions.
- If the wrong delivery address is given we can re-deliver, but this will be at an additional cost.
- If your Brewquet arrives and it is damaged in anyway, contact us immediately at hello@brewquets.com.au and we will either issue you a refund or deliver another Brewquet as soon as possible.
- If a return is made to us the return costs of shipping are to be paid by the customer. We are unable to process a refund until the goods are returned to us.
- As always, if you have any questions, please contact the team at hello@brewquets.com.au
Brewquets supports the responsible service of alcohol. Liquor Act 2007: No Alcohol can be sold or supplied to anyone under 18. It’s against the law. If you look under 25, you'll be asked to present valid photo identification. We will not serve intoxicated persons. NSW packaged liquor licence number LIQP770016927.
Brewquets Group: Beer Cartel
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